Refund policy

Return, Exchange & Credit Note Policy - Adora

Bags

At Adora Bags, we want you to love every purchase you make with us. If something isn't quite right, we offer easy returns and exchanges under the terms mentioned below.

RETURN & EXCHANGE ELIGIBILITY

You may request a retur or exchange within 7 days of receiving your order, provided that:

• The item is unused, unwashed, and in its original condition with tags and packaging intact.
• Products showing signs of use, damage, washing, or alteration will not be accepted.
• Sale, discounted, or clearance items are not eligible for return or exchange.
• Customized or personalized products cannot be returned or exchange
• Only one return or exchange request is allowed per order

REFUND POLICY

Adora Bags does not offer monetary refunds.

All approved returns will be issued in the form of a Credit Note.

Credit Note Terms

• The credit note can be used only once.
• It is valid for 3 months from the date of issue.
• It can be redeemed on any purchase made through our website.
• Credit notes cannot be exchanged for cash or extended after expiry.

ORDER CANCELLATION

Orders can only be cancelled within 24 hours of placing the order.

Cancellation requests made after 24 hours will not be accepted.

For prepaid orders cancelled before dispatch, a credit note will be issued within 7 working days.

FAILED DELIVERY

If a prepaid order is returned to us after three unsuccessful delivery attempts, a credit note will be issued after deducting 2200 towards shipping and handling charges.

RETURN SHIPPING